PayPal offers Free Return Shipping for Aussie online shoppers
PayPal Australia yesterday announced Free Return Shipping, a new service that enables customers to claim a refund on return shipping costs for eligible online purchases. The free opt in service allows online shoppers to request a shipping refund within 14 days of a returning an item.
PayPal will refund up to AUD$45 per request, and users are able to make up to four requests between now and July 31, 2015. Refunds will be sent directly into the user's PayPal account. PayPal will only provide a shipping refund if the item was paid in whole through PayPal.
After July 31, PayPal will continue to offer the Free Return Shipping, but tweaks may be made in regards to specific details such as the number of claims per period of time.
The service's introduction follows research conducted by PayPal which showed that 90% of shoppers would be more likely to make a purchase online if there was an option for free return shipping.
Australians can opt into PayPal Free Return Shipping here.