Optus to face compensation bill

According to Commerce Queensland state policy manager, Nick Behrens, Queensland businesses could have lost millions during the Optus outage on Tuesday and the telco could be facing a major compensation bill…

According to Commerce Queensland state policy manager, Nick Behrens, Queensland businesses could have lost millions of dollars in revenue during the Optus outage on Tuesday and the telco could be facing a major compensation bill…

“The cost to the Queensland economy will be significant – every hour a million dollars is spent in Queensland,” said Behrens. “Businesses are highly reliant on telecommunications for commerce to occur nowadays.

“If there are individual businesses that have had one-off impacts of $3000 or more, then it doesn’t take long before the costs of this outage rise into the millions.”

The Optus network collapsed after a worker mistakenly cut through a fibre optic cable at a building site in Molendinar on the Gold Coast; making landlines, mobile phone services, internet and even ATMs unusable.

Optus has publicly apologised for the incident and are even talking about compensation for affected businesses.

“Firstly we are apologising to people and secondly we are encouraging business customers to contact their account managers to discuss the impact of the outage on them and work out what we can do next in terms of compensation,” Optus spokesperson Maha Krishnapillai said.

Source: The Australian



Post Horizontal Banner

 

Leave a Reply

Your email address will not be published. Required fields are marked *