Aussie consumers will have more of a chance of representing their dissatisfaction with the nation’s telcos thanks to a new consumer advocate group.
Aussie consumers will have more of a chance of representing their dissatisfaction with the nation’s telcos thanks to a new consumer advocate group, the Australian Communications Consumer Action Network (ACCAN), which was announced today.
Consumer law and small business experts have joined forces with representatives of indigenous and disabled Australians to form the body which will undoubtedly give the wider community a stronger platform to raise issues.
Communications Minister Senator Stephen Conroy commented:
“The selection of ACCAN’s founding board members will provide a driving force for the establishment of a more powerful voice in the development of telecommunications policy and industry processes.”
Earlier this year the federal Government gave the Consumers Telecommunications Network (CTN) an $87,000 grant to establish ACCAN. The group presented their first report to Senator Conroy this month outlining as series of proposed changes to telecommunications consumer advocacy. The groups recommendations are currently under consideration by the minister.
Source: The Australian