Microsoft recalling Surface Pro power cords

Microsoft is recalling Surface Pro power cords worldwide due to overheating concerns related to the cable's design. The recall applies to the AC power cords bundled with Australian Surface Pro, Surface Pro 2, and Surface Pro 3 devices sold before July 15 last year.

Devices sold after July 15, the Surface Pro 4, Surface Book, Surface RT, Surface 2, and Surface 3 are not affected by the issue.

According to Microsoft, damage accrued from bending or wrapping a Surface Pro power cord can result in overheating after a long enough time. The company says there have currently been no reports of serious injury as a result of the issue.

The issue only affects the cord that the connects the Surface Pro's power brick to an AC outlet, not the cord that connects the power brick to the device itself.

Microsoft is offering a free replacement cord to all users who own affected devices. These can be requested through a support site where users can check if their device is eligible.

Each customer is entitled to one replacement power cord per device. Surface owners aren't required to send in their old power cords to receive a replacement, but Microsoft advises that affected users decommission and discard these immediately.

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