Television manufacturer LG has failed to determine the source of a glitch in some of its televisions, which caused them to freeze when screening Nine Network’s programs.
The manufacturer said 10 models in its television range were affected, but that as far as it was aware, the problem only occurred in Sydney and Melbourne.
A statement released by LG yesterday morning said “LG has become aware that occasional ‘freezing’ problems were experienced with selected TVs when viewing particular network digital programming in metropolitan Melbourne and Sydney over the weekend”.
LG’s marketing manager, Darren Goble, said that these could be unrelated issues caused by a number of factors outside of LG’s control including “reception, locality and external factors”.
It had narrowed the problem down to the following television models: 32LC2D, 37LC2D, 42LC2D, 42LC2DR, 42PC1DV, 42PC1DG, 50PC1D, 50PC3D, 50PB2DR and 60PC1D.
A full recall of the affected models has not been ruled out, but Goble said a more likely fix would be a software upgrade.
Related Links: LG Australia