Facebook App Controls Pre-Paid Service

  • Available now
  • Check balance
  • View usage

Telstra customers will be among the first in the world to control their Pre-Paid mobile service directly from Facebook with the launch today of the My Telstra Pre-Paid application.

“We know our Pre-Paid customers love spending time connecting with friends on Facebook,” says Warwick Bray, Executive Director, Telstra Mobile. “We also know they find running out of credit a hassle. So we’re introducing the My Telstra Pre-Paid Facebook app which lets customers track their mobile balance, recharge their service and view usage history from one of the most popular places on the web.”

Customers can use the app to check their balance information, recharge with a stored debit or credit card and view up to 180 days of usage and recharge history. And should a customer run out of credit, they can ask their mates for a top up using the ‘request credit from friends’ feature which provides the option to put a call out on their Facebook wall or via a direct message.

In addition to the new Facebook application, Telstra is launching a new Android app that makes it easier for Pre-Paid customers to manage their service direct from their mobile handset.

Customers who download the My Pre-Paid app will be able to view and change their current Pre-Paid offer, recharge using a voucher, a stored credit or debit card and send credit to another Pre-Paid service via Credit Me2U. The app will launch in the coming weeks and will be available to download from the Google Play store on select handsets.

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