ACMA Sues TPG Internet For No 000 Access

 

• Breach of the Telecommunications (Emergency Call Service) Determination 2009
• Triple Zero emergency call service
• Case filed in Federal Court

The Australian Communications and Media Authority is taking TPG Internet to court for failing to give access to the Triple Zero emergency call service.

 

• Breach of the Telecommunications (Emergency Call Service) Determination 2009
• Triple Zero emergency call service
• Case filed in Federal Court

The Australian Communications and Media Authority is taking TPG Internet to court for failing to give access to the Triple Zero emergency call service.

Between March and September 2011, TPG has failed to give some customers access to "000" emergency call service, which is a breach of the Telecommunications (Emergency Call Service) Determination 2009 (the Determination). This requires telephone service providers to give customers and other end-users access to the Triple Zero emergency call service.

"All Australians need to be assured that their telecommunications provider attaches the utmost priority to triple zero access," says Chris Chapman, ACMA chairman.

"We take any issues with access to the triple zero service very seriously."

"TPG received the proceedings yesterday and will consider them with its lawyers in due course," says Craig Levy, spokesman for TPG.

ACMA filed the proceedings against TPG Telecom in the Federal Court.