ACCC Recalls VIVO Plasma TV

  • Recall due to neck defect
  • Refund or Replace
  • Traded by Big W stores

The Australian Competition and Consumer Commission have ordered a recall for Vivo International Corporation Pty LTD’s 50” HD plasma television.

  • Recall due to neck defect
  • Refund or Replace
  • Traded by Big W stores

The Australian Competition and Consumer Commission have ordered a recall for Vivo International Corporation Pty LTD’s 50” HD plasma television.

The specific model in question is the PTV50HD plasma TV with serial numbers ranging from 22091201001-22091202000 and 2209120001- 22091201000. The said television model had been found out to have a defect on the neck of the stand which may break unexpectedly and cause the television to dislodge from the stand which may pose as a potential crushing hazard to nearby consumers.

The PTV50HD was sold from November 2012 to March 2013 at BIG W Stores nationwide. The recall order was issued last March 18, 2013 and the ACCC advises consumers should cease using the stand immediately. Consumers may return the television to BIG W for a full refund or they can contact Vivo to have a replacement neck sent to them at no cost.

The Australian Competition and Consumer Commission is an independent authority of the Australian government whose mandate is to protect consumer rights, business rights and obligations, perform industry regulation and price monitoring and prevent illegal anti-competitive behaviour.

For further information, consumers can contact Vivo on (02) 8030 8996 Monday to Fridaby between 9am to 5pm (AEST) or via email at customersupport@vivotvs.com or visit the Vivo website at www.vivotvs.com

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